1. Introduction
Welcome to H2 Creatives (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting any personal information we collect. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Privacy Act 2020 (NZ).
2.Information We Collect
We collect personal information to provide our services effectively. The types of information we collect include:
i. Identity Information: Name, business name, job title (if applicable).
ii. Contact Information: Email address, phone number, and any information provided via contact forms.
iii. Technical Information: IP address, browser type, pages visited, and interactions on our website collected through cookies and analytics tools.
iv. Communication Information: Any information shared with us via email, phone, or online forms.
We do NOT collect payment or financial information on this website.
3. How We Collect Your Information
We collect personal information through:
i. Direct interactions: When you fill out a contact form, email us, or call us.
ii. Website usage data: Using cookies and analytics tools (e.g., Google Analytics) to track visitor interactions.
iii. Third-party sources: If applicable, from business directories or publicly available information.
4. How We Use Your Information
We use your information for the following purposes:
i. To respond to inquiries and provide our services.
ii. To improve our website and services.
iii. To communicate with you regarding updates, promotions, or business-related matters.
iv. To comply with legal obligations where required.
5. Quotations & Bookings
i. Quotations are valid for 30 days from the date of issue.
ii. A 50% deposit is required to confirm all bookings.
iii. The remaining balance is due upon completion of the project.
6. Cookies and Analytics
Our website uses cookies to enhance the user experience. These include:
i. Essential Cookies: Necessary for the website to function.
ii. Analytics Cookies: We use Google Analytics to track website performance and visitor trends.
You can control or disable cookies through your browser settings.
7. Sharing of Personal Information
We do not sell, rent, or share personal information with third parties, except in the following cases:
i. Service Providers: We may use third-party tools for website analytics or email communication.
ii. Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.
8. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.
9. Your Rights Under New Zealand Privacy Law
Under the Privacy Act 2020, you have the right to:
i. Access your personal information.
ii. Request corrections to any inaccurate information.
iii. Request deletion of personal information where applicable.
10. Retention of Information
We retain personal information only as long as necessary for our business purposes or legal compliance.
11. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the effective date.
12. Contact Us
For any privacy-related questions or requests, please contact us at:
📧 Email: [email protected]